CALL US TODAY ON 0161 477 4044 
COVID-19 virus 
We are following official advice and are currently operating as normal, and are continuing to provide services and support to our customers 24/7. We are constantly monitoring the situation and will continue to follow the latest advice and guidance. 
 
Our governing body (@SIAuk) are working on answers and latest updates can be found on their website: https://www.sia.homeoffice.gov.uk/Pages/Coronavirus.aspx. These are unprecedented times and the situation is rapidly evolving, to which end we do not currently have further information about the status of the private security industry in the event of a more intensive lockdown scenario. As soon as we have clarity we will communicate it – we are actively seeking answers to these questions. 
 
Re Custodian monitoring – Important 
It has been brought to our attention that Custodian Alarm Receiving Centre are sending out “TEXT” messages for Single, Low Battery & other non urgent notifications to our Key holders mobile phone numbers. Confirmed, Fire & PA are the priority and we were assured by Custodian that a phone call will be made to ourselves. IF you, our valued client, receive any calls/texts from the alarm receiving centre, please contact us on the above number to inform us to attend. 

  We operate a dedicated keyholding / alarm response service designed to deliver peace of mind and minimise the risk to you and your employees of attending such activations. 

Responding to out of hours alarm activations is not only inconvenient, it is potentially dangerous. So why take the risk when you don’t have to? 
 
 

We attend so you don't have to 

Our Alarm Response Service (Intruder, Fire and/or CCTV) will save you getting up in the middle of the night to deal with an emergency response situation that could be just a false alarm, or an actual attempted break-in of your property!  Our security officers will attend the premises and deal with any problems on site starting with an external patrol followed by an internal inspection and resetting of the alarm panel. A report is left on site and copies back in our office. The report will outline the activation that occurred and what action was taken by our personnel. 
 

Any time, day or night 

We are a 24 hour business and thus we will always be ready to respond to any alarm activations. All our vehicles are all fitted with satellite tracking and also uses a lone worker guardian24 application when on site. All staff carry identity cards and SIA licenses and wear full uniform with the company insignia. In the event of a serious incident, where we feel the customer needs to be contacted, we will call a nominated member of staff and stay on site until dismissed by them. 

By using Surety Keyholding for the attendance to your Commercial Alarm: 

You protect yourselves, your members of staff from attending your premises 
You alleviate anxiety when leaving your business unattended 
You are safe in the knowledge, that a professional security company is dealing with all alarm situations on your companies behalf. 

 OUR CLIENTS LOVE US, YOU WILL TOO  

We have used Surety Keyholding Limited for a number of years across four offices to provide key holding and first responses. We have found them to be responsive and reliable in the services they have provided and have no concerns at all in continuing our relationship. 

Get in touch today on 0161 477 4044 or complete the form below and we will get back to you  

Surety Keyholding Limited, proud supporters of the ECH 
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